How do we collect information?
Our primary goals in collecting information are to provide and improve our Services, to administer use of the Services (including your Account, if you are an Account holder) and to provide you with an enjoyable use of our Services.
Information You Provide
When you create an Account we’ll collect certain information that can be used to identify you, such as your first name, surname, and email address (“Personally Identifiable Information” or “PII”). We may also collect certain information that is not PII because it cannot be used by itself to identify you, such as your country of residence. We may request additional information in the course of your use of the Services.
When you use the Services to communicate with other users, whether by public forum posting, “personal message,” in-app chat or other communication features available in the App or community areas of our Site, such communications are transmitted and stored by us. These communications are considered public and there is no expectation of privacy. We may monitor such communications and, by using the communication services in our Apps and/or community areas of our Site, you are indicating that you agree to such monitoring.
Note Regarding International Users
Your PII may be transferred to, and maintained on, computers located in the United States. By providing us with your information, you are accepting and agreeing to that transfer.
Note Regarding Children
Our Services are not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13, we will take steps to delete such information from our files as soon as reasonably possible.
Information We Collect
Information Collected Using Cookies
Information Related to Use of the Services
Our servers automatically record certain information about how a person uses our Services via the Site, Apps, or Software (we refer to this information as “Log Data”), including both Account holders and non-Account holders (either, a “User”). Log Data may include information such as a User’s Internet Protocol (“IP”) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, search terms, the links on our Services that a User clicked on and other statistics. We use this information to administer the Services and we analyze (and may engage third parties to analyze) this information to improve and enhance the Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences.
In some cases we collect and store information about where you are located, such as by converting your IP address into a rough geolocation. We may use location information to improve and personalize our Services for you.
Where Do We Collect Information?
When you use our Apps and Services, we collect PII that you submit to us when you register for an Account and as requested in connection with the Services. We also use code within the Services to monitor our Apps, including collection of certain Log Data. In addition, if you use our in-app communication tools, such communications are stored by us and can be monitored by us.
What Information Do We Share With Third Parties?
We will not share any PII that we have collected from you except as described below:
Information Shared with Our Services Providers.
We may engage third party service providers to work with us to administer and provide the Services. The third-party service providers have access to your PII only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your PII for any other purpose.
Information Shared with Third Parties.
We may share aggregated information and non-identifying information with third parties for industry analysis, demographic profiling and other similar purposes.
Information Disclosed in Connection with Business Transactions.
Information that we collect from our Users, including PII, is considered to be a business asset. As a result, if we go out of business or enter bankruptcy or if we are acquired as a result of a transaction such as a merger, acquisition or asset sale, your PII may be disclosed or transferred to the third-party acquirer in connection with the transaction.
Information Disclosed for Our Protection and the Protection of Others.
It is our policy to protect you from having your privacy violated through abuse of the legal system, whether by individuals, entities or government, and to contest claims that we believe to be invalid under applicable law. However, it is also our policy to cooperate with government and law enforcement officials and private parties. Accordingly, we reserve the right to disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary: (i) to satisfy or comply with any applicable law, regulation or legal process or to respond to lawful requests, including subpoenas, warrants or court orders; (ii) to protect our property, rights and safety and the rights, property and safety of third parties or the public in general; and (iv) to prevent or stop activity we consider to be illegal or unethical.
Information We Disclose With Your Consent or at Your Request.
We will share your PII with third-party sites or platforms, such as social networking sites, if you have expressly requested that we do so.
The Security of Your Information
We take reasonable measures to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
Links to Other Sites
Accessing and Modifying Your Information
You can access and modify the PII associated with your Account by accessing your user profile on the Services. If you want us to deactivate your account, you can contact us at firstname.lastname@example.org with your request. If you want us to delete your PII, you can contact us at email@example.com with your request. We’ll take steps to delete your information as soon as is reasonably practicable, but some information may remain in archived/backup copies for our records or as otherwise required by law.